Officer – Medical Department (Dubai Branch)
The Medical Department officer is responsible for evaluating and assessing medical insurance proposals, analysing health risks, and determining appropriate terms, coverage levels, and premiums. Based at the Dubai branch, the Medical Underwriter will provide fast, reliable underwriting turnaround on quotations and policy servicing to support the sales team’s business development and client acquisition efforts, while liaising between clients, insurers, and internal departments to ensure accurate risk assessment and seamless policy placement.
About This Job
Join our team of professionals dedicated to excellence. We seek driven individuals with the right skills, experience, and passion for delivering top-tier insurance solutions. Check the basic qualifications required to be part of our growing company.
Key Responsibilities
Assess group medical insurance proposals by analyzing member demographics, claims history, and risk exposure to determine suitable premiums and policy terms, while ensuring regulatory and compliance requirements are met.
Coordinate with insurers to negotiate competitive pricing and benefits, and support client-facing teams by providing input during meetings and renewals.
Provide recommendations and prepare comparison reports and presentations for clients.
Monitor policy performance, loss ratios, and claims trends while maintaining strong client engagement through effective communication, onboarding, and timely issue resolution — ensuring client satisfaction, supporting retention, and guiding renewal and risk management strategies.
Build and maintain strong relationships with insurers to support competitive placements and strengthen long-term business partnerships.
Maintain accurate records, prepare analysis reports, and present comparisons and recommendations to clients and management.
Initiate requests for quotations (RFQs) to eligible insurers and ensure prompt receipt of competitive terms through diligent follow-up.
Deliver fast, accurate underwriting turnaround on quotations and policy issuance to support the Dubai sales team in business development and new client acquisition.
Manage a high volume of phone inquiries and deliver exceptional customer service while addressing various group medical insurance needs.
Compile and present weekly and monthly reports for management, highlighting total premiums per client for both new business and renewals.
Knowledge of reinsurance terms and practices is a plus.
Skills Required
Ability to accurately evaluate medical information, claims history, and demographic data
In-depth understanding of the local and regional health insurance market
Excellent customer service skills
Awareness of competitor offerings to negotiate optimal terms
Skill in negotiating with insurers to secure favourable terms for clients
Ability to explain decisions to non-technical stakeholders
Ability to manage multiple quotes and renewals under time pressure
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606, Al Ghaith Tower, Hamdan Street – Abu Dhabi, UAE.