Complaints
Abu Dhabi Insurance Brokers LLC views complaints as constructive opportunities for our team and our company to grow. Learning the value of customer complaint is an important step in taking our company to next level.
For any complaints or suggestions, kindly call us/write to us on the below provided telephone/email:
For complaints Abu Dhabi :
Telephone: +971 2 628 1 444
Email: complaints@adibrokers.ae
For complaints Dubai:
Telephone: +971 4 456 6607
Email: complaints@adibrokers.ae
For General Complaints :
Telephone: +971 2 628 1 444
Email: complaints@adibrokers.ae
Abu Dhabi Insurance Brokers Complaint Procedure/Flow Chart:
If you remain unhappy and not satisfied with the response and manner we have handled your complaint, please, you may refer your complaint to the Dubai Health Authority (ipromes.eclaimlink.ae) or Abu Dhabi Health Authority (e-complaints abu dhabi)
Data Privacy Related complaints
For any data requests or complaints, please email us at infosec@adibrokers.ae; we will acknowledge your complaint within 5 business days and resolve it within 30 days. Please note that if we are not able to verify the identity or authenticity, we reserve the right to reject the request.